Introduction

Warringah Frames and Trusses ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information that you provide to us when you:

- Request a quote for a building project

- Contact us via phone, email, or our website contact form

- Subscribe to our newsletter or other marketing materials

- Interact with us on social media

The types of information we may collect include:

- Name

- Email address

- Phone number

- Postal address

- Project details and requirements

- Any other information you choose to provide

How We Use Your Information

We use the information we collect for the primary purpose of providing our services and improving our customer experience. Specifically, we may use your information to:

- Provide you with quotes for your building projects

- Communicate with you about your project and respond to your inquiries

- Send you updates, newsletters, and marketing communications

- Nurture contacts for future projects

- Promote our services on social media platforms

- Improve our website and services

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may disclose your information:

- To comply with legal obligations

- To protect and defend our rights and property

- To prevent fraud and other illegal activities

- With your consent or at your direction

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include physical, electronic, and managerial procedures to protect your data from unauthorised access, use, or disclosure.

Retention of Your Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

- Access the personal information we hold about you

- Request the correction of inaccurate or incomplete information

- Request the deletion of your personal information

- Object to the processing of your personal information

- Request the restriction of processing of your personal information

- Request the transfer of your personal information to another party

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: 02 8407 0780

Postal Address: 13 Wattle Road, Ingleside NSW 2101

Effective Date: July 1, 2024

This Privacy Policy was last updated on June 1, 2024.